Welcome to CozyHeatBag! By accessing and using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

General Terms

• Acceptance of Terms: By using our website, you acknowledge and accept these Terms of Service, along with any updates or modifications made by us.
• Eligibility: You must be at least 18 years old to make a purchase on our site. If you are under 18, you may use our services only with the involvement of a parent or guardian.

Product Information

• We strive to ensure that all product descriptions and pricing on the website are accurate. However, we do not guarantee that the descriptions are error-free. If you notice any discrepancies, please contact us.
• Availability: Product availability may change, and we cannot guarantee the availability of all items at all times.

Ordering & Payment

• Order Confirmation: After you place an order, you will receive an order confirmation email. This does not guarantee availability until your order is processed and shipped.
• Payment: We accept various payment methods, including credit cards, debit cards, and other secure online payment options. By providing payment information, you authorize us to charge the total cost of your purchase.

Shipping & Delivery

• We ship products to locations as specified on our site. Orders are processed within 1-2 business days.
• Shipping Fees: Shipping charges are detailed at checkout. Free shipping is available for orders over $30.99, while orders below this amount will incur a $4.99 shipping fee.

Returns & Refunds

• Our Return Policy outlines the process for returning products. Please review this policy carefully before initiating a return.
• If you receive a damaged or defective product, please contact us within 7 days of receiving your order for assistance.

Limitation of Liability

• CozyHeatBag is not liable for any damages, including but not limited to indirect or consequential damages, arising from the use of our products or services.

Changes to Terms

• We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the revised terms.

If you have any questions regarding these Terms of Service, please contact us at [email protected].